Juno College COVID-19 Information and Updates

COVID-19 Updates

Have questions? Email us at info@junocollege.com and a member of our team will be in touch soon.

The Juno Campus is closed and classes are operating remotely until further notice.

A note to current students from Heather Payne, Juno CEO

Thursday, March 12, 2020

We got news today that all Toronto District School Board schools will be closed from Saturday, March 14th to Sunday, April 5th. It has always been part of our Emergency Preparedness Plan to follow the TDSB’s lead, and for this reason, our campus will also be closed to students and staff from Saturday, March 14th to Sunday, April 5th.

We will be delivering all of our courses remotely during this time period.

Though we have been planning for this situation for weeks and we are prepared, it’s still going to be a learning process. We have been investigating best practices and we’re excited about the online experience we will be able to offer students. It won’t be the same as learning with us in person, but it will be as close as we can make it. And in some exciting ways, it will be even better.

We hope you’ll stick with us during this time. We are excited to partner with you and hear your feedback as we learn this together, so that we can continue making your experience better.

You will receive instructions for accessing your online course as soon as possible, shared both via email and Slack. If you have not received instructions on how to access your course at least 12 hours before your class begins, or you have any questions about accessing your course, please contact Joanna at joanna@junocollege.com.

If you would prefer to defer your Con-Ed course to another time, please contact your Student Success Consultant (Steph, Nabil or Michael) to explore your options. If you are a Bootcamp student, please reach out to Charlotte.

We will keep you informed of any updates or changes as soon as possible. Thanks for your understanding during this unique time period in history.

Thank you,

Heather Payne

CEO, Juno College of Technology

heather@junocollege.com

FAQs

How will my course be run?

Your Live Online course will be run at the same time and dates as your scheduled in-person course. We'll be using Zoom to livestream your classes, and you'll be able to participate from your home or anywhere with a reliable internet connection. You'll receive instructions on how to tune in and participate before your class begins.


What do I need for class?

All you will need to participate in class is a computer and a reliable internet connection. We'll be using Zoom to livestream your classes, and you'll receive instructions on how to tune in and participate before your class begins.


Do I still have the option to come to class in person?

Not at this time. From Saturday, March 14th until further notice our campus will be closed and all classes will be livestreamed.


Can I defer my course?

We want to ensure that all of our students can continue their learning journey if they choose to, but we understand this will not work for everyone. If Live Online learning is not an option for you and you would prefer to defer your Con-Ed course to another time, please contact your Student Success Consultant (Steph, Nabil or Michael) to explore your options. If you are a Bootcamp student, please reach out to Charlotte.


Can I still ask questions during class?

We considered a number of tools to facilitate our Live Online courses and decided to move forward with Zoom because it is designed for the audience and the presenter to engage. You will still be able to ask questions through Zoom and there are also functionalities available to let the instructor gauge how students are feeling during class.


Will there still be mentors? Will I be able to ask for help outside of class hours?

Mentors are an important part of the learning experience at Juno and will continue to be available via Slack before and after class, as usual. Office hours will also continue to be held on scheduled days and times, but they will be remote. Instructions on how office hours will work for each class will be shared before the class starts via Slack.


Who should I contact if I’m having technical difficulties or trouble accessing my Live Online course?

We’re here to support you in any way possible. If you’re having trouble accessing your course via Zoom, you can reach out to info@junocollege.com and one of our team members will be happy to help.


Now that courses are online, can I take your courses from abroad?

Absolutely. We’re excited to be able to have students from all over the world attend our Live Online classes. Book a call with a member of our Student Success Team to get help deciding which course is for you and have all your questions answered.


I was expecting to take my course in-person and I don’t have the right set up for taking live online courses (such as spotty internet at home). What should I do?

Please contact your Student Success Consultant to run through your options. While our Live Online courses are still going to offer a great learning experience, we understand an online format does not work for everyone. We suggest that you defer, and take the course in-person when we return to offering in-person courses. The only challenge is that, because of COVID-19, we can’t be sure when our in-person courses will be back, so it may be wise to upgrade your home environment to one where you can take online courses, if at all possible.


Why does a Live Online course cost the same as an in-person course?

Our Live Online courses are made up of the same content, taught by the same instructors, with support from the same mentors. We believe that the best way to learn is to have a strong support system around you and we are proud to offer that support system online. Many online courses don’t facilitate an opportunity to engage with the instructors, ask questions, or attend office hours, which is why they are offered at a lower cost.


I'm struggling with my mental health. What resources are available to me?

During this challenging time, the safety of our students, alumni, staff, and community are our top priority. For us, that goes beyond making Live Online courses available, and includes providing information about mental health resources that you can access during this time.

A group of amazing folks across the GTA have banded together to create this live mental health resource document. This doc is full of important information and resources, and is continually being updated and added to.

If you find yourself in a crisis, please reach out to someone or use one of the many crisis lines compiled at the end of the document. If you are in immediate danger, please call 911.

We care about you and we're here for you.