About the Position
We’re looking for a driven, results-oriented, energetic, friendly and proactive Admissions Consultant to join our team! You will be responsible for helping us craft the perfect learning journeys and support over 1000 students every year. We're confident that our programs and courses are the best out there, and this position is key to making sure that our students know what path is right for them!
The role of the Admissions Consultant is to ensure students are enjoying their courses and meeting their learning goals, discover and understand what students are looking for as a next step in their learning journey or in their careers, and act as a concierge between courses to ensure a personalized, thoughtful experience as they learn with Juno, and embark on their career change.
Your Responsibilities
- Engaging with students in our introductory courses to learn about their future learning and/or career goals
- Consulting with students and alumni, and educating them on the value of Juno’s programs and courses, and helping them take the appropriate next steps
- Interviewing applicants to our programs: interviews involve discussing with students their learning or career goals, determining if any of our solutions are a good fit, and if so, ensuring a seamless, personalized transition into their next course with us
- Assisting applicants to Juno’s Bootcamps by providing appropriate next steps to move them forward in the admissions process
- Attending and facilitating events and informational sessions for Juno students and potential students.
- Working with the Manager of Admissions to ensure Juno’s Bootcamps are filled with amazing students
- Managing administrative duties related to Juno Admissions.
- Working closely with the rest of the Programs team to ensure a consistent and best-in-class student experience
- Being an ambassador for Juno’s values to everyone who comes into our space
Your Experience
At Juno, our employees are results-driven, flexible, experimental, curious and dedicated to the student experience. We always put the student experience first! We're looking for a student experience-minded individual who shares these same values.
- 1+ years of experience in Sales, or:
- 1+ years of experience in a public-facing customer service environment
- You exude friendliness and warmth when answering the phone and interacting with customers
- You can communicate effectively via phone, video call, email & social
- You are a great listener and you connect and build relationships with others easily
- You are excited about developing and nurturing leads
- You are goal-oriented and have an innate need to achieve and hit targets
- You can manage your time effectively and have a track record of getting things done
- You can follow processes and best practices to achieve consistent outcomes
- You are comfortable using Google Docs, Sheets and Slides
- You are not intimidated by numbers or light analysis in Google Sheets or Excel
- You enjoy working online and with new technology
- You have a ‘no job is too big or too small mentality
- Most of all, you have a positive attitude and a desire to help others!
Salary, Perks & Benefits
- Position Type: Full-Time, Permanent
- Salary: $55,000 + $10,000 bonus/year
- We’re transitioning to a 4-day workweek in 2022
- 3 weeks paid annual vacation
- Paid end of year closure from December 24th to the New Year
- Paid 1-week company-wide summer office shutdown (yes, another week to relax!)
- 7 paid personal emergency days per year
- Comprehensive benefits package, including Health & Dental, Mental Health, Health Care Spending Account, Employee & Family Assistance Program, Travel, Personalized Prescription Plan, and more!
- Paid pregnancy and parental leave (we top up to 75% for 12 weeks)
- Clear growth paths
- Personal & Professional Development Budget, and free access to Juno’s courses
- Work remotely, from our Toronto campus, or a mix of both!
- Join a team that will set you up for success, wants to see you shine, and strongly believes in EDI
Please visit our Careers page for a full list of perks & benefits.
About Us
Founded by Heather Payne in 2012, Juno College of Technology offers best-in-class experiences for those looking to launch and grow their careers. With industry-leading graduate success, caring instructors, specialized career support, and the most inclusive alumni community around, we're here to help our community achieve their goals.
At Juno, we love what we do. From our Instructors to Career Advisors to our Operations team, we all have individual expertise and share a love for helping people change their lives. We’re experimental, curious, and flexible, and we’re focused on delivering results and putting the student experience first - oh, and we have lots of fun, too! With a growing team of over 35 and thousands of alumni and students, there’s a large community ready to welcome you to Juno!
Currently, our programs are Live Online and our team is working remotely, with the option to return to our downtown Toronto campus when it is safe to do so.
How to Apply
Please apply below! We’d love to see your resume, and anything else you’d like to provide us! We highly appreciate all applications and value all candidates; however, we will only contact successful applicants to move on to the next stage. Thank you!
Juno is an equal opportunity employer
Juno College is a respectful, caring, and inclusive workplace. We are committed to accessibility, diversity, and equal opportunity. Requests for accommodation can be made at any stage of the recruitment process. Please let us know of your requirements when contacted.
Juno College is proud to be a diverse and equal opportunity employer and as such does not discriminate on the basis of race, colour, religion, sex, national origins, age, sexual orientation, disability, or any other characteristic protected by applicable laws. Selection decisions and salary are solely based on job-related factors.
Lastly, please note that as per our Compensation Philosophy, we present our best offer to our candidates to ensure we are maintaining equity, and we do not negotiate.
Juno College is a Certified Living Wage Employer in Ontario. To ensure that our team does not face financial stress, has a healthy work/life balance, and can focus on what matters most to them, our entry-level salaries are never less than what a person needs to actually live in Toronto. You can read more about our commitment here.
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